2006
01/03

Category:
Technology and Management

COMMENTS:
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Pure “Rhapsody” – or pure pain?

I just finished the whole “Real Network great music online” Rhapsody trial – and am sooooo disappointed. For a company that claims to make music simple to listen to , this was such a pain!

First – the software install – they want to try to get you to sign up for free services- and it is my job to read all the fine print and uncheck their gazillion check boxes so as not to commit myself to kingdom come.

Then, after a couple of reboots, the software cannot log me in – and the help page does not work (“Page temporarily unavaiable” – sound familiar?)

And then, to discontinuethe trial subscription, I have to enter details on another website, and then call and explain to someone , who has more questions, why I want to do so…. GAH!

So for those who want to try this on casually, a stern word of warning – DON’T!

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